Vendor Profile - Xangati provides a rapid problem identification (RPI) system which IT organizations leverage when first responding to end-user, application and network performance and availability issues. Xangati RPI enables its users to swiftly and effectively track down root cause. Enterprises, government organizations and service providers alike use Xangati to accelerate problem identification efforts by at least twenty percentâwhich directly results in major productivity gains for the technical teams and their end-users.
June 09, 2008
LMTV #1 - Rapid Problem Identification from Xangati
Alan Robin is the CEO of Xangati. Alan has more than twenty years experience in the networking and security industries. He has contributed to six, successful start-up companies by developing product and market strategies that result in dramatic growth in sales. As president and CEO of netVmg, he led efforts from early shipments to closing the acquisition with Internap in less than two years. He also held positions as VP of sales for CacheFlow (now Blue Coat Systems) through their highly-successful IPO, for Ipsilon (acquired by Nokia), and Bay Networks/Wellfleet Communications. Alan holds a BS degree in chemistry from Kenyon College and an MBA in Finance from Fairleigh-Dickenson University.
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June 06, 2008
Managing IT Assets As Business Assets (by Zeus Kerravala & Vanessa Alvarez)
Xangati’s Rapid Problem Identification Solution
Xangati delivers a leading top-down management framework in the form of a rapid problem identification (RPI) solution. The concept of RPI leverages the top-down approach (what Xangati refers to as “endpoint-in”) to help IT quickly uncover the source of application performance-related issues. Xangati focuses on delivering RPI by providing IT with knowledge of the application experience of every endpoint. This model is centered on the concept that any problem with a networked application will ultimately reflect itself in a change in the endpoint’s experience with the application; conversely, there is no real problem to be reckoned with if it does not manifest itself at an endpoint.
The heart of the Xangati RPI model is the precision profile that is generated by leveraging flow data (e.g., NetFlow) from designated switches and routers. The profile is a way to provide incredibly detailed information about the application behavior of an endpoint without investing in costly software agents or hardware probes. These details establish a normalized pattern of application behavior for every individual endpoint, letting the RPI system know the following things:
- Which applications does an endpoint produce or consume?
- At what performance levels does that endpoint use these applications?
- During which time periods is an endpoint busiest with an application?
- How many other endpoints does the endpoint normally communicate with for each application?
- What networks does this endpoint normally function on (e.g., specific subnet, VPN, wireless network)?
The RPI solution automatically learns and establishes this detailed application behavior (and re-learns behavior when it changes) for every endpoint, to a scale of tens of thousands of endpoints. The solution then continuously compares each profile against the real-time application behavior of the endpoint. Through this active comparison the application experience of the endpoint is understood; and when the experience differs from the norm established by the profile, the IT organization is alerted. These abnormal application experiences documented by the RPI system actually catch two things: a set of symptoms of adverse application behaviors for a variety of endpoints, and the core problem causing the symptoms in the other endpoints. As the following case study shows, IT can use this symptom information to then correlate to the core problem.
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April 15, 2008
EATEL on Xangati
"The Xangati solution was very quick and easy to install. I can't stop saying how intuitive the interface is, and how easy it is to jump in there and move around and look at things, and be productive without a significant amount of training. I think that's a great achievement for a product, especially considering the complexity of the subject matter."-- Harris Miller, Manager of Engineering, EATEL
Customer Profile - EATEL is a privately owned communications company headquartered in Ascension Parish. Founded in 1935, the company provides services to residents in Ascension and Livingston parishes and is the only company in South Louisiana to offer phone, Internet and TV services over an all-fiber communications network. EATEL provides a broad array of digital programming, including 34 high-definition channels and hundreds of on-demand titles.
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April 04, 2008
Xangati @ Sharkfest 2008
David Messina is the VP of Product Management and Marketing for Xangati. David is a seasoned executive with fifteen years of experience in the marketing and selling of enterprise, consumer and service provider networking equipment on a global level. Prior to Xangati, David held product marketing and marketing communications executive positions for CoSine Communications and Bay Networks (acquired by Nortel Networks). David holds a BS in Economics from The Wharton School, UPENN.
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