NetScout Systems
Vendor Profile - NetScout Systems, Inc. (NASDAQ: NTCT) has been an industry pacesetter for advanced network and service assurance solutions for over a decade, and counts the world's largest enterprises, government agencies, and service providers among its customers. Enterprise and government IT organizations deploy NetScout's nGenius(R) Performance Management System to increase service levels to their users by reducing or preventing service disruptions. Service providers depend on NetScout's proven IP performance management technology and expertise to protect the quality of their customers' experience with IP-based services. NetScout is headquartered in Westford, Massachusetts and has offices worldwide.
March 17, 2008
Mohegan Sun Casino on Netscout Systems
“Reducing a four-hour down time to one-hour down time is worth a minimum of $400K to Mohegan. Time and again NetScout has come through for us, giving our customers a quality – and dependable gaming experience.”-- Jake Star, Vice President of Computer Services, Mohegan Sun Casino
Customer Profile - Mohegan Sun is a resort and casino located in Uncasville, Connecticut and is the world's second largest casino. It is located on 240 acres (1.0 km²) along the banks of Thames River. It is at the heart of the scenic foothills of southeastern Connecticut, where 60 percent of the state's tourism is concentrated. It features the Mohegan Sun Arena, home of the state's only major-league professional sports team, the Women's National Basketball Association's Connecticut Sun, and is the home of New London's WMOS FM radio station. The casino contains 6,200 slot machines, 300 gaming tables including blackjack, craps, roulette, Caribbean stud poker, keno and baccarat. The race book offers live horse or greyhound racing from around the U.S. as well as from Australia and England. It also offers wagering on Jai-alai from Florida.
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February 21, 2008
Commerzbank on Netscout Systems
“... it [is] absolutely essential that our network always operates at peak efficiency. We chose NetScout's nGenius® Solution to assure the reliability and business-critical performance of our Gigabit Ethernet network.”-- Network Engineer, Commerzbank
Customer Profile - Commerzbank AG is the second-largest bank in Germany and headquartered in Frankfurt. Commerzbank is mainly active in commercial banking, retail banking and mortgaging, and holds a nationwide network of branch offices throughout Germany and numerous branch offices all over the EU and Europe (namely Luxembourg, Poland, Spain and Switzerland) and with a leading market share in online banking.
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February 07, 2008
Oslo Børs on Netscout Systems
“With the nGenius Flow Recorder if there is a problem, I can easily see application traffic flows and quickly discover the cause. The result is faster repair times and ability to solve problems before they impact end users.”-- Network Administrator, Oslo Børs
Customer Profile - Oslo Stock Exchange (Norwegian: Oslo Børs) serves as the main market for trading in shares of Norwegian companies. In additional to a wide range of domestic companies, OSE attracts a lot of international companies within petroleum, shipping and other related areas. Oslo Børs remained a self-owning institution until 2001 when it converted into a joint stock company and offered shares to the public in an IPO. DnB NOR owns 18% of the company, with the rest of the shares held mostly by many foreign and domestic investors. On October 6 2006, the larger market and pan-Scandinavian stock exchange group OMX acquired a 10% strategic stake.
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January 29, 2008
CN Railroad on Netscout Systems
“Our business operates in real time with extensive automation, so we depend heavily on the corporate network remaining responsive. The number of remote sites and distinct classifications of business services we monitor requires a reliable and highly granular network monitoring system. The nGenius System gives us the visibility we need to serve our user base and keep mission-critical business functions running at high efficiency.”-- Senior Network Engineer, Telecom Engineering Team, CN
Customer Profile - CN, Canadian National Railway Company and its operating railway subsidiaries, spans Canada and mid-America, from the Atlantic and Pacific oceans to the Gulf of Mexico, serving the ports of Vancouver, Prince Rupert, B.C., Montreal, Halifax, New Orleans, and Mobile, Ala., and the key metropolitan areas of Toronto, Buffalo, Chicago, Detroit, Duluth, Minn./Superior, Wis., Green Bay, Wis., Minneapolis/St. Paul, Memphis, St. Louis, and Jackson, Miss., with connections to all points in North America.
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January 15, 2008
Grange Insurance on Netscout Systems
“nGenius can pretty much solve a problem and point us to who is the culprit or culprits causing the utilization or the application causing high utilization, even if there is a security event going on.”-- Network Manager, Grange Insurance
Customer Profile - Grange Insurance, based in Columbus, Ohio, is a growing and profitable $1 billion insurance and financial services provider. Through its network of independent agents, it offers auto, home, life, business and farm insurance protection and banking services to policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, South Carolina, Tennessee, Virginia and Wisconsin.
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December 12, 2007
Denver Health on Netscout Systems
“We have VoIP, PACs and EMRs. We have medical devices, streaming video and new users coming on to the network, plus we have substantial growth in our wireless usage. NetScout allows us to see what traffic is coming across.”-- Network Manager, Denver Health
Customer Profile - Denver Health is the healthcare safety net for the city and county of Denver, Colorado, delivering services to more than 25 percent of all Denver residents. Additionally, one third of the children in Denver are cared for by Denver Health physicians. A 477-bed hospital with a Level 1 trauma center anchors their services and is supplemented by eight family health centers, 12 school-based health centers, a drug and poison center, and a 24x7 nurse phone line to answer questions from the community. As all the full-time physicians at Denver Health are also University of Colorado School of Medicine faculty, this teaching hospital trains medical interns and residents in more than two dozen different specialties while simultaneously supporting a paramedic school.
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November 20, 2007
Army DOIM on Netscout Systems
“The nGenius Solution gave us the proof we needed to remove the onus from the network team and put it back on the application team ... We've fixed two big problems in a very short time. Now we're cooking up new things to do with it every day!”-- Senior Network Engineer, Army Contractor
Customer Profile - The stated mission of the US Army Directorate of Information Management (DOIM) is to provide secure, reliable, responsive service in information resources and information technology to multi-component forces, fully supporting all Army bases and installations.
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October 12, 2007
Johnson Controls on Netscout Systems
“NetScout's nGenius AFMon has dramatically sped up our troubleshooting process. Troubleshooting that used to take 20 minutes to do now takes only two minutes with the nGenius Solution ... If a user reports intermittent trouble, I can tell him to keep working and just send me a list of the times he experienced slowdowns. I no longer have to sit with them on the phone all day waiting for the problem to arise again.”-- Senior Network Monitoring Tools Engineer, Johnson Controls
Customer Profile - Johnson Controls (NYSE: JCI) is the global leader that brings ingenuity to the places where people live, work and travel. By integrating technologies, products and services, we create smart environments that redefine the relationships between people and their surroundings. Our team of 140,000 employees creates a more comfortable, safe and sustainable world through our products and services for more than 200 million vehicles, 12 million homes and one million commercial buildings.
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September 12, 2007
US Airways on Netscout Systems
“In the highly competitive arena of online travel booking, every second of responsiveness in the Web site counts. The root causes behind application slowdowns can be complex, making a quick diagnosis impossible unless you have a detailed understanding of what is running in the network links surrounding the site. With NetScout’s nGenius Performance Management Solution, we can see beyond high-level utilization stats provided by most tools to observe and immediately analyze the utilization of every application within a link, on either side of a network device. This allows us to quickly separate a network fault from a system or application fault. Without a doubt, NetScout provides the most complete picture for diagnosing networked application performance.”-– Sr. Manager of Network Operations, US Airways
Customer Profile - US Airways, following its merger with America West Airlines, is the fifth largest domestic airline, employing more than 35,000 aviation professionals operating 3,800 daily flights to 234 communities in the United States, Canada, Europe, the Caribbean and Latin America. US Airways’ Web site generates more than $7 million in revenue per day on average, in addition to receiving millions of hits from customers checking flight schedules or conducting advance check-in.
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August 22, 2007
UMB Bank on Netscout Systems
“We're able to generate reports, monitor growth in traffic, and forecast based on the trends of the traffic, when upgrades to the network may be required. It's a very valuable tool from the engineering perspective because we can look and see what the current traffic situations are, and then model what a new application's impact may be to the network and how to design that particular circuit appropriately. There is just a host of value that is there today that we didn't have at our disposal ... The biggest surprise to us was how quickly we could drill down to a problem on the desktop. Before we would have to put analyzers on the circuit and then try to determine what the problem was. Whereas with the nGenius Solution, in just a matter of a couple of clicks we had drilled down to where the real root cause of the discrepancy was located and got it quickly corrected.”-- AVP and Manager of Network Services, UMB Bank
“It is a great tool for making sure the type of bandwidth you are putting out there is being utilized, and if not, letting you go back and configure the right bandwidth, ultimately improving our WAN budgeting.”
-- Network Engineer, UMB Bank
Customer Profile - UMB Bank is a subsidiary and the lead bank of UMB Financial Corporation which is a multi-bank holding company headquartered in Kansas City, Mo., offering complete banking, asset management and related financial services to both individual and business customers nationwide. Its banking subsidiaries own and operate 139 banking centers throughout Missouri, Kansas, Illinois, Colorado, Oklahoma, Nebraska and Arizona. Besides UMB Bank, other subsidiaries of the holding company include an investment services group based in Milwaukee, Wisconsin, a trust management company in South Dakota and single-purpose companies that deal with brokerage services, consulting services and insurance.
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