Vendor Profile - NetQoS software and services help service providers, government agencies, and large enterprises – including half of the Fortune 100 – improve the delivery of applications over wide area networks by enabling them to monitor application service levels, troubleshoot problems quickly, and plan for change. Representative NetQoS customers include Chevron, Lockheed Martin, American Express, Hilton Hotels, Siemens, Boeing, Deutsche Telekom, NASA, and Barclays Global Investors. Headquartered in Austin, Texas, NetQoS has R&D centers in Austin and Raleigh, N.C., and regional sales offices in London and Singapore.
May 30, 2008
OSF Healthcare on NetQoS
"Using the NetQoS Performance Center will help us improve and maintain performance as we roll out new applications, move to MPLS, consolidate servers, deploy VoIP, and bring a new data center online."- Rob Swain, Network Engineer, OSF Healthcare System
Customer Profile - OSF HealthCare, owned and operated by The Sisters of the Third Order of St. Francis, Peoria, Illinois, includes OSF Healthcare System consisting of seven acute care facilities, one long-term care facility and two colleges of nursing. It also has a primary care physician network consisting of 165 physicians and 48 mid-level providers, known as OSF Medical Group. OSF HealthCare owns OSF Saint Francis, Inc., comprised of healthcare-related businesses, and OSF Healthcare Foundation, the philanthropic arm of OSF Healthcare System and OSF Home Care Services. Additionally, OSF HealthPlans, Inc., a subsidiary of OSF Saint Francis, Inc., is a licensed managed care company in the State of Illinois with about 75,000 members.
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May 29, 2008
NetQoS @ Interop Vegas 2008
Patrick Ancipink is the Director of Product Marketing for NetQoS.
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April 07, 2008
NetQoS @ Sharkfest 2008
Joel Trammell is the CEO and Co-Founder of NetQoS which co-sponsors Sharkfest 2008. Since co-founding NetQoS in 1999, Mr. Trammell – a 2006 Ernst & Young Entrepreneur of the Year award winner – has led the company to become one of the fastest growing in the U.S., with a rapidly growing list of more than 700 blue-chip customers and sustained profitability. In 2005, the Austin Business Journal recognized him as its Private Company Executive of the Year. Joel began his career as an Officer and Instructor/Division Director at the U.S. Navy’s prestigious Naval Nuclear Power School, instructing more than 400 naval officers in thermal sciences and nuclear reactor plant systems. He was awarded the Navy Achievement Medal and the designation of Master Training Specialist before moving on to build products and solutions that would empower clients to solve their long-standing information technology problems.
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December 18, 2007
Rockwell Automation on NetQoS
“NetQoS ReporterAnalyzer has satisfied our criteria for a manageable tool that our existing staff can use to gain central visibility into our global network traffic and quickly troubleshoot issues.”-- P.J. Goodwin, Infrastructure Manager, Rockwell Automation
Customer Profile - Rockwell Automation Inc. (NYSE: ROK) is a leading global provider of industrial automation power, control and information solutions that help manufacturers achieve a competitive advantage in their businesses. The company brings together leading global brands in industrial automation that includes Allen-Bradley controls and services, and Rockwell Software factory management software. Headquartered in Milwaukee, Wis., the company employs about 20,000 people serving customers in more than 80 countries.
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December 4, 2007
Education Management Corporation on NetQoS
“The performance of our critical applications has improved without question. We used to get daily performance complaint calls. Now we are getting comments about how good the performance is.”-- Martin Kowalewski, Senior Network Analyst, EDMC
Customer Profile - Education Management Corporation (EDMC) is among the largest providers of private post-secondary education in North America, based on student enrollment and revenue, with with 96,000 students as of Fall 2007 at 81 locations in 26 states and two Canadian provinces. EDMC's education institutions offer a broad range of academic programs in the media arts, design, fashion, culinary arts, behavioral sciences, health sciences, education, information technology and business, culminating in the award of associate's through doctoral degrees. EDMC has provided career-focused education for over 40 years and is the parent company of Argosy University, The Art Institutes, Brown Mackie College and South University.
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November 12, 2007
UnumProvident on NetQoS
“These are two of the best tools I've ever seen, SuperAgent and ReporterAnalyzer. NetQoS obviously put a lot of thought, planning, implementation, and engineering into these products, resulting in well-written, enterprise-class solutions.”-- Dan Collyer, Manager of Network Services, UnumProvident
Customer Profile - UnumProvident is the largest provider of group and individual income protection insurance in the United States and United Kingdom. Through its subsidiaries, UnumProvident insures more than 25 million people and provided $6.0 billion in total benefits to customers in 2005. With primary offices in Chattanooga, Tenn., and Portland, Maine, the company employs approximately 11,300 people worldwide.
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October 1, 2007
CliniTech on NetQoS
“Instead of waiting for a performance spike to happen again, NetQoS SuperAgent directs us to when the problem occurred and helps us determine whether the cause is the server, application or network.”-- Don Lester, Senior Network Engineer, CliniTech
Customer Profile - CliniTech was formed in 1995 when two independent group practices in Washington State—the Everett Clinic and the Wenatchee Valley Medical Center—decided to join forces to consolidate operation of their practice management and lab systems to better deliver critical applications to their 20+ clinic locations in and around Everett and Wenatchee, Wash. The Everett Clinic is an integrated, multispecialty, physician group practice that provides comprehensive ambulatory care services for 275,000 residents in the northern Puget Sound region of Washington State whereas Wenatchee Valley Medical Center was established in 1940 and has over 170 physicians providing comprehensive medical and ancillary services; they are the second largest multi-specialty clinic in the Pacific Northwest.
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August 28, 2007
MPS Group on NetQoS
“NetQoS SuperAgent is the tool that has given our SLAs reporting credibility. Before SuperAgent, we had no level of performance granularity. We reported on the measures we had rather than on what was meaningful.”-- Richard White, CIO, MPS Group
Customer Profile - MPS Group (MPS) is a Fortune 1000 provider of staffing, consulting, and solutions in the disciplines of information technology, finance and accounting, law, engineering, and healthcare. MPS delivers its services to government entities and businesses in virtually all industries throughout the United States, Canada, and Europe. Headquartered in Jacksonville, Fla., MPS trades on the New York Stock Exchange under the ticker symbol “MPS.”
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August 2, 2007
American Heart Association on NetQoS
“SuperAgent was able to break down end-user response time into network, application, and server components, making it easier to pinpoint the exact location of a problem.”-- Martha Young, Director of Infrastructure Solutions, American Heart Association
Customer Profile - Six cardiologists formed the American Heart Association in 1924. Their goal was to improve public and medical awareness during a time of “almost unbelievable ignorance about heart disease,” said Dr. Paul Dudley White, one of the founders ... the rest, as they say, is history. Today, AHA is a non-profit global organization with over $1 billion liquid assets and annual income/support of nearly $700 million.
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