Manufacturing & Software

May 13, 2008

Alstom on OPNET

“I was skeptical at first, but I have to say that the [ACE Live] box definitely ‘does what it says on the tin.’ Its ability to quickly drill down to the cause of performance issues, its amazing ease of use, and the clarity of its presentation of so many useful metrics, have made it our primary tool for application performance management."

-- Chris Reynolds, UK Network Manager, IT Centre UK, ALSTOM

Customer Profile - ALSTOM (formerly GEC-Alsthom) is a large French multinational conglomerate whose businesses are power generation, railway signalling; and manufacturing trains (e.g. the TGV and Eurostar as well as Citadis trams) and the world's largest ships (e.g. Normandie and the Queen Mary 2). In the years 2006/07, Alstom had annual sales of over €14 billion, and employed more than 69,000 people in over 70 countries. Its headquarters are located in Levallois-Perret, near Paris.

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March 25, 2008

Tom Bowers on Reconnex

“We evaluated all the major vendors and Reconnex. Reconnex provides everything we need for content protection at a much better value point, compared to Vontu. Tablus did not meet our requirements, and Vericept does not provide forensic analysis ... Our job is content protection. There are 5000 clinical investigators globally. We need to monitor them because our research information is out there. There are also major outsourcing deals that need monitoring. If competitors gain access to any of this information, the cost to the company would be enormous. We want to know who’s giving data to whom. That’s where Reconnex comes in.”

-- Tom Bowers

Customer Profile - Tom Bowers was previously the Manager of Information Security Operations for a Fortune 100 pharmaceutical company, where he directed information protection teams across the globe, including employee training, incident response and investigation of intellectual property loss.

Bowers is currently the Managing Director of Security Constructs, LLC and Technical Editor of Information Security magazine and SearchSecurity.com

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February 06, 2008

Texas Instruments on Tealeaf

“Our implementation of Tealeaf has paid for itself many times over. With Tealeaf in place, identifying and resolving application issues that used to take days or weeks, now takes place in a matter of minutes. The savings are immeasurable.”

-- Judy Renfrow, Web Application Analyst of IT Business Applications Organization, Texas Instruments

Customer Profile - Texas Instruments (NYSE: TXN) helps customers solve problems and develop new electronics that make the world smarter, healthier, safer, greener and more fun. A global semiconductor company, TI innovates through manufacturing, design and sales operations in more than 25 countries.

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January 24, 2008

American Systems on Reconnex

“American Systems chose Reconnex over Vontu and Vericept ... because the Reconnex iGuard is an appliance, it’s easy to install, manage, and maintain.”

-- Brian Neely, CIO, American Systems

Customer Profile - Founded in 1975, American Systems is one of the largest employee-owned companies in the United States, with approximately 1,500 employees nationwide. Based in the Washington, DC, suburb of Chantilly, VA, the company provides systems engineering, technical and managed services to government and enterprise customers. American Systems was named “Contractor of the Year” at the Greater Washington Government Contractor Awards in October 2007.

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January 17, 2008

Alstom on Network Instruments

“Observer is in a league of its own. Its combined distributed architecture, remote analysis capabilities, powerful features and functionality provide for a more comprehensive tool than any other product--all for a very sensible cost.”

-- Chris Reynolds, Network Manager, ALSTOM

Customer Profile - ALSTOM (formerly GEC-Alsthom) is a large French multinational conglomerate whose businesses are power generation, railway signalling; and manufacturing trains (e.g. the TGV and Eurostar as well as Citadis trams) and the world's largest ships (e.g. Normandie and the Queen Mary 2). In the years 2006/07, Alstom had annual sales of over €14 billion, and employed more than 69,000 people in over 70 countries. Its headquarters are located in Levallois-Perret, near Paris.

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December 18, 2007

Rockwell Automation on NetQoS

“NetQoS ReporterAnalyzer has satisfied our criteria for a manageable tool that our existing staff can use to gain central visibility into our global network traffic and quickly troubleshoot issues.”

-- P.J. Goodwin, Infrastructure Manager, Rockwell Automation

Customer Profile - Rockwell Automation Inc. (NYSE: ROK) is a leading global provider of industrial automation power, control and information solutions that help manufacturers achieve a competitive advantage in their businesses. The company brings together leading global brands in industrial automation that includes Allen-Bradley controls and services, and Rockwell Software factory management software. Headquartered in Milwaukee, Wis., the company employs about 20,000 people serving customers in more than 80 countries.

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December 17, 2007

Select Comfort on Network Instruments

“The knowledge and insight provided by Observer is priceless. How can I quantify how much money and time we’ve potentially saved by locating rogue access points? Observer ensured our data wasn’t susceptible to hackers - I can’t tell you how much that is worth.”

-- Christian Wilson, Network Administrator, Select Comfort

Customer Profile - Creators of the revolutionary Sleep Number® bed, the Select Comfort Corporation is the nation’s leading bed retailer, holding 26 U.S. issued or pending patents for its personalized sleep products. The company designs, manufactures and markets a line of adjustable firmness mattresses featuring air-chamber technology, as well as foundations and sleep accessories. Select Comfort products are sold through its 368 retail stores nationwide, including 13 leased departments in Bed Bath & Beyond stores, through selected bedding retailers and through its national direct marketing operations.

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October 23, 2007

Konica on AuriQ Systems

“What paths did customers take to get to a site? What content should we show? Is the current content appropriate based on their activity? … We can verify such questions using RTmetrics.”

-- Hiroyuki Iwashima, Manager in the advertisement branch of the Konica Web Group

Customer Profile - Konica Minolta Holdings, Inc. is a Japanese worldwide manufacturer of photo-copiers, fax machines, laser printers, medical graphic equipments, optical components and sensing meters formed by a merger between Japanese imaging firms Konica and Minolta, as announced on January 7, 2003. Therefore, Konica Minolta effectively has two lines of history - that of the Minolta Company and that of the Konica Corporation. The latter was founded in 1873 by Rokusaburo Sugiura, primarily as a photographic material company, it was initially called "Konishiya" after the apothecary in which it started. Konishiya also produced cameras, however were much better known at the time for the photographic materials and other associated products than the cameras themselves. The company name was later changed to Konishiroku. In 1987, the name was changed finally to "Konica", however that name had first appeared on a camera as early as 1947 as a combination of "Konishiroku" and "Camera".

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October 12, 2007

Johnson Controls on Netscout Systems

“NetScout's nGenius AFMon has dramatically sped up our troubleshooting process. Troubleshooting that used to take 20 minutes to do now takes only two minutes with the nGenius Solution ... If a user reports intermittent trouble, I can tell him to keep working and just send me a list of the times he experienced slowdowns. I no longer have to sit with them on the phone all day waiting for the problem to arise again.”

-- Senior Network Monitoring Tools Engineer, Johnson Controls

Customer Profile - Johnson Controls (NYSE: JCI) is the global leader that brings ingenuity to the places where people live, work and travel. By integrating technologies, products and services, we create smart environments that redefine the relationships between people and their surroundings. Our team of 140,000 employees creates a more comfortable, safe and sustainable world through our products and services for more than 200 million vehicles, 12 million homes and one million commercial buildings.

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September 10, 2007

National Instruments on Mirage Networks

“We have realized immediate value in combining both solutions. Through tight integration, we now get an enterprise view of security information from all of our IBM ISS and Mirage products with endpoint state, threat posture, and policy compliance for both managed and unmanaged devices from a single source.”

-- Brett Childress, Director of IT Infrastructure, National Instruments

Customer Profile - National Instruments is a technology pioneer and leader in virtual instrumentation, a revolutionary concept that has changed the way engineers and scientists in industry, government and academia approach measurement and automation. Leveraging PCs and commercial technologies, virtual instrumentation increases productivity and lowers costs for test, control and design applications through easy-to integrate software, such as NI LabVIEW, and modular measurement and control hardware for PXI, PCI, USB and Ethernet. Headquartered in Austin, Texas, National Instruments has more than 4,000 employees and direct operations in nearly 40 countries. For the past seven years, FORTUNE magazine has named NI one of the 100 best companies to work for in America.

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September 6, 2007

USEC on Guardium

“Guardium’s technology was key to helping us pass our SOX audit. In the past, we spent hours and hours reviewing logs, but we didn’t have real-time controls or the detailed information required by our auditors. We also tried agent-based change control solutions, but they didn’t work. The Guardium system gives us both real-time alerting and granular audit reporting while automating the entire process. This helps us meet our auditors’ requirements while saving us several hundred hours a year in staff time.”

-- Robert G. Gorrie, Corporate Information Security Manager, USEC

Customer Profile - USEC Inc. (USEC) is a global energy company that supplies low enriched uranium (LEU) for commercial nuclear power plants. The Company, either directly or through its subsidiaries, United States Enrichment Corporation and NAC International Inc. (NAC), supplies LEU to both domestic and international utilities for use in about 150 nuclear reactors worldwide; is an executive agent for the United States government for a nuclear non-proliferation program with Russia, known as Megatons to Megawatts; performs contract work for the United States Department of Energy (DOE) and DOE contractors at the Paducah and Portsmouth plants, and provides transportation and storage systems for spent nuclear fuel, as well as provides nuclear and energy consulting services, including nuclear materials tracking. USEC's 2006 revenues was $1.8 billion and is based in Bethesda, MD.

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August 13, 2007

Xactware on Solera Networks

“The speed with which we respond to events now will more than pay for the cost of this device [from Solera Networks].”

-- Todd Bagley, Communication Team Leader, Xactware

Customer Profile - Xactware Solutions, Inc. ("Xactware") is a wholly owned subsidiary of ISO specializing in the property insurance, remodeling and restoration industries. Xactware's technology tools include software estimating programs for PCs and tablet PCs, as well as powerful online systems for replacement-cost calculations, estimate tracking and data trending in real time.

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July 31, 2007

Goodyear on WildPackets

“With the OmniPeek console, I can interact with multiple remote engines using the same interface. I can look at wireless, I can look at Gigabit, and I can look at regular Ethernet without having to use three different products. ... OmniAnalysis Platform is the only analysis package that will let us look at the packets live while we’re tracing problems.”

-- Steve Roberts, Senior Network Analyst, Goodyear Tire & Rubber Company

Customer Profile - Goodyear manufacturers and markets tires, several lines of belts, hose and other engineered rubber products for the transportation industry and various industrial and consumer markets, as well as rubber-related chemicals for various applications. Goodyear operates more than 90 plants in 28 countries, employs more than 75,000 associates around the world and in 2006, posted net sales of $20.3 billion.

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July 26, 2007

BAE Systems on Solera Networks

“We needed a product that could capture the immense amount of data that we are going to need recorded in a very short period of time. We also needed it to store the data so we could look at it, analyze it and post process it.”

-- Ed Rios, Systems Engineer, BAE Systems, Inc.

“The Solera product was ideal for us … Solera met the requirements without breaking a sweat.”

-- Darryl Gilbert, Electrical Engineer, BAE Systems, Inc.

Customer Profile - BAE Systems is the premier global defence and aerospace company delivering a full range of products and services for air, land and naval forces, as well as advanced electronics, information technology solutions and customer support services. With 88,000 employees worldwide, BAE Systems' sales exceeded £13.7 billion (US $25.4 billion) in 2006.

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July 25, 2007

Airbus on Network Critical

“The use of Critical TAPs across multiple rigs has enabled us to complete all our first flight test objectives on schedule.”

-- Graham Phelps, System Test Lead Engineer, Airbus

Customer Profile - Airbus S.A.S. is the aircraft manufacturing subsidiary of EADS N.V., a pan-European aerospace concern. Based at Toulouse, France with significant operations in other European countries, Airbus produces around half of the world's jet airliners with over 4,000 aircrafts currently in operations covering a full spectrum of design models, from a 100-seat single-aisle to the largest civil airliner ever, the double-deck A380. Airbus' 2006 sales was approximately € 26 billion with more than 57,000 employees worldwide.

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July 23, 2007

National Instruments on Gigamon Systems

“With GigaVUE, we can optimize and extend the power of our network monitoring tools. This unique data access switch helps us set up our tools and get the exact data that we need, all without affecting network performance.”

-- Sohail Bhamani, Senior Network Engineer, National Instruments

Customer Profile - National Instruments is a technology pioneer and leader in virtual instrumentation, a revolutionary concept that has changed the way engineers and scientists in industry, government and academia approach measurement and automation. Leveraging PCs and commercial technologies, virtual instrumentation increases productivity and lowers costs for test, control and design applications through easy-to integrate software, such as NI LabVIEW, and modular measurement and control hardware for PXI, PCI, USB and Ethernet. Headquartered in Austin, Texas, National Instruments has more than 4,000 employees and direct operations in nearly 40 countries. For the past seven years, FORTUNE magazine has named NI one of the 100 best companies to work for in America.

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