Health Care
March 28, 2008
Fallon Clinic on Network Instruments
"I have been able to cut troubleshooting down from about five hours ... to merely minutes."-- Hamid Ali, Network Engineer, Fallon Clinic
Customer Profile - Founded in 1929 by Dr. John Fallon and a team of local physicians, Fallon Clinic was central Massachusetts’ first group practice. As one of the most dynamic and progressive health care organizations in the country today, Fallon Clinic continues to achieve some of the highest quality of care ratings in the country. They are leaders in health care delivery innovation, transforming patient care paradigms, and establishing a new “gold standard” in patient care service. With more than 250 physicians practicing in nearly 30 locations, Fallon Clinic provides comprehensive care for more than one million patient visits a year, and is the largest private, multi-specialty group in central Massachusetts.
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January 22, 2008
DaVita on WildPackets
“With the OmniPeek console and OmniEngine, we can have multiple users go in there and do multiple captures, so there’s more flexibility ... OmniPeek is a lot better at finding problems as they happen.”-- Mr. Lin, Network Manager, DaVita
Customer Profile - DaVita Inc., a FORTUNE 500(R) company, is a leading provider of dialysis services in the United States, providing dialysis services for patients with chronic kidney failure and end stage renal disease. DaVita manages over 1,300 outpatient facilities and acute units in over 700 hospitals located in 43 states and the District of Columbia, serving more than 103,000 patients.
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December 12, 2007
Denver Health on Netscout Systems
“We have VoIP, PACs and EMRs. We have medical devices, streaming video and new users coming on to the network, plus we have substantial growth in our wireless usage. NetScout allows us to see what traffic is coming across.”-- Network Manager, Denver Health
Customer Profile - Denver Health is the healthcare safety net for the city and county of Denver, Colorado, delivering services to more than 25 percent of all Denver residents. Additionally, one third of the children in Denver are cared for by Denver Health physicians. A 477-bed hospital with a Level 1 trauma center anchors their services and is supplemented by eight family health centers, 12 school-based health centers, a drug and poison center, and a 24x7 nurse phone line to answer questions from the community. As all the full-time physicians at Denver Health are also University of Colorado School of Medicine faculty, this teaching hospital trains medical interns and residents in more than two dozen different specialties while simultaneously supporting a paramedic school.
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December 06, 2007
Medstar Health on Reconnex
“Reconnex gives us unprecedented visibility into the organization and what is going on behind the scenes.”-- Ron Baklarz, Chief Information Security Officer, MedStar Health
Customer Profile - MedStar Health is a $3.1 billion nonprofit healthcare organization and a community-based network of seven hospitals and other healthcare services in the Baltimore-Washington DC region. As the area’s largest health system, it is one of its largest employers, with more than 23,000 employees and 4,600 affiliated physicians serving a half-million patients annually.
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November 28, 2007
Cornell University Weill Medical College on WildPackets
“OmniPeek gives us the ability to troubleshoot and monitor quickly and effectively. It's also a gorgeous tool for securing our network and detecting network attacks.”-- Dr. Steven M. Erde, Chief Security Officer and Senior Director of the Office of Academic Computing, Cornell University Weill Medical College
Customer Profile - The Weill Medical College of Cornell University, located in New York City, is among the top-ranked clinical and medical research centers in the country. The Weill Graduate School of Medical Sciences is part of a large biomedical complex that includes three major medical centers in the region. Cornell's faculty includes a handful of Nobel laureates and the University, in addition to offering degrees in medicine, offers Ph.D. programs in biomedical research, education, and patient care. The Weill Medical College is divided into 20 academic departments: seven focus on the sciences underlying clinical medicine and thirteen encompass the study, treatment, and prevention of human diseases and maternity care. In addition to its affiliation with New York Presbyterian Hospital, Weill Medical College and Graduate School maintains major affiliations with Memorial Sloan-Kettering Cancer Center, Hospital for Special Surgery, and with the metropolitan-area institutions that constitute New York Presbyterian Healthcare Network.
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November 9, 2007
Central DuPage Hospital on Network Instruments
“Being without GigaStor and Observer Expert and trying to locate the cause of a problem would be like trying to find a needle in a haystack in the dark.”-- Jack King, Director of IT, Central DuPage Hospital
Customer Profile - Central DuPage Hospital (CDH) is a nationally recognized 361-bed facility located in Winfield, Illinois, a suburb west of Chicago. It is the third most active hospital in Illinois performing total joint replacements. CDH is a leading center for surgical innovations and was one of the first institutions in the nation to offer robotic-assisted surgery, minimally invasive spine surgery with bio-engineered bone protein and was the first Level III Neonatal Intensive Care Unit in DuPage County. Recently, CDH was recognized by U.S. News & World Report on the list of Best Hospitals in the orthopaedics category. CDU is part of an interdependent network of health-care organizations and services, including convenient care centers, occupational health services and a full range of options for senior living, home health and hospice care.
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October 16, 2007
Rotech Health Care on Managed Methods
Customer Profile - Rotech Health Care Systems (NASDAQ: ROHI) provides health care services through a variety of health care providers. As they began to move towards a more service-oriented applications there was a need for management of these services. Rotech SOA infrastructure included both SOAP based and REST style web services. After looking at other products they chose JaxView as the cost-effective solution from Managed Methods. JaxView was one of the only tools in the market that could provide management support for both types of Web services.
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October 10, 2007
Health Access Solutions on Mirage Networks
“We were looking for a managed solution and wanted to leverage our existing network service account with SBC/AT&T. We were introduced to Mirage Networks by SBC/AT&T, a major channel partner of Mirage Networks. After considering other vendors, as well as an in-house solution, we ultimately determined that the Mirage network-based approach to endpoint control would be the most effective and reliable solution to meet our continuing security requirements.”-- Gary D’amato, Systems Manager, Health Access Solutions
Customer Profile - Health Access Solutions (HAS) is a leading application service provider located in Foster City, California. HAS is the software marketing division of Pacific Partners Management Services, Inc. (PPMSI). Their Access Express™ system distributes patient demographic and clinical information to more than 13,000 physicians affiliated with hospitals, medical groups, and health plans. Access Express software manages and automates managed care referrals, communication, and care for more than 1.8 million HMO and Medicare patients. Health Access Solutions’ healthcare technology team has worked together for years to develop a streamlined information technology and management strategy.
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October 3, 2007
Maimonides Medical Center on Reconnex
“The Reconnex iGuard gives MMC unparalleled visibility into the data entering and leaving our network so we can protect sensitive patient data and comply with HIPAA policies and procedures.”-- Mark Moroses, Senior Director of Technical Services, Maimonides Medical Center
Customer Profile - Maimonides Medical Center (MMC) of Brooklyn, New York, is a non-profit, non-sectarian academic medical center. One of the best hospitals in the U.S., MMC has 705 beds, a staff of 6,000 internationally renowned physicians, and more than 70 primary care and sub-specialty programs. It also trains more than 400 residents and medical students each year. In 2006, MMC serviced more than 80,000 emergency-room visits and 210,000 ambulatory care visits, and delivered more than 6,700 babies.
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October 1, 2007
CliniTech on NetQoS
“Instead of waiting for a performance spike to happen again, NetQoS SuperAgent directs us to when the problem occurred and helps us determine whether the cause is the server, application or network.”-- Don Lester, Senior Network Engineer, CliniTech
Customer Profile - CliniTech was formed in 1995 when two independent group practices in Washington State—the Everett Clinic and the Wenatchee Valley Medical Center—decided to join forces to consolidate operation of their practice management and lab systems to better deliver critical applications to their 20+ clinic locations in and around Everett and Wenatchee, Wash. The Everett Clinic is an integrated, multispecialty, physician group practice that provides comprehensive ambulatory care services for 275,000 residents in the northern Puget Sound region of Washington State whereas Wenatchee Valley Medical Center was established in 1940 and has over 170 physicians providing comprehensive medical and ancillary services; they are the second largest multi-specialty clinic in the Pacific Northwest.
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September 25, 2007
Baxter Regional Medical Center on WildPackets
“Providing high-availability services on our network requires fast, easy-to-use, diagnostic tools that allow rapid isolation of specific types of traffic for detailed analyses. The Omni³ distributed platform allows me to diagnose traffic in every segment of our network without leaving my office.”-- David Kelly, Network Manager of Baxter Regional Medical Center
Customer Profile - Baxter Regional Medical Center delivers state-of-the-art patient care to 14 counties across two states (northern Arkansas and southern Missouri). This 235-bed tertiary care facility occupies 500,000 square feet of space and employs more than 1,200 individuals and over 500 volunteers. The employees, volunteers and medical staff strive to deliver quality patient care with available infrastructure, systems and financial resources.
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August 17, 2007
Mount Sinai Hospital on Mirage Networks
“We simply have too much to lose – Mount Sinai’s stellar reputation, HIPAA regulations, and the availability of point-of-care equipment that improves our patients’ outcomes, it can all come down to IT security. No other solution we looked at provided both the effectiveness and the flexibility we required to find and stop threats on all devices, even the hard-to-manage mobile machines. It’s working so well, at this point, I honestly don’t know what we’d do without it.”-- Peter Ingram, Chief Information Officer, Mount Sinai Hospital
Customer Profile - Mount Sinai Hospital is a 432-bed teaching, research and tertiary-care facility, and is a member of Sinai Health System, along with Schwab Rehabilitation Hospital, Sinai Community Institute, Sinai Medical Group and Sinai HealthFirst. Founded in 1919 as a 60-bed hospital to serve needy Eastern European immigrants and to train Jewish physicians denied educational opportunities elsewhere, Mount Sinai today serves a predominantly African-American and Latino community with vigor and dedication that have grown stronger through the years. Mount Sinai's quality medical offerings include a Level I trauma center; community-based primary care; a child-abuse diagnosis, treatment and prevention unit; and a high-risk maternity and infant intensive-care program (Level III perinatal center). Mount Sinai employs 2,000+ employees and is a major teaching hospital for the Chicago area, currently training more than 300 health professionals each year through programs in undergraduate and graduate medical education, allied health and continuing education for physicians and nurses.
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August 14, 2007
Dr. Weil on AuriQ Systems
“We're so happy with the way RTmetrics™ is working for us. I think it's an excellent product, excellent service.”-- Chad, IT manager, Weil Lifestyle, LLC
Customer Profile - Weil Lifestyle, LLC, is an organization founded with the purpose of providing a funding mechanism to the Weil Foundation. Its mission is to be the leading resource for education, information, products, services and philanthropic contributions based on the principles of integrative medicine. Headquartered in Phoenix, Ariz., Weil Lifestyle is the owner of the web site DrWeil.com and the exclusive worldwide licensor of distinctive products and services selected and designed by Dr. Weil.
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