Vendor Profile - Compuware Corporation maximizes the value IT brings to the business by helping CIOs more effectively manage the business of IT. Compuware solutions accelerate the development, improve the quality and enhance the performance of critical business systems while enabling CIOs to align and govern the entire IT portfolio, increasing efficiency, cost control and employee productivity throughout the IT organization. Founded in 1973, Compuware serves the world's leading IT organizations, including more than 90 percent of the Fortune 100 companies. Compuware's 2006 sales was $1.2 billion.
April 30, 2008
City of Oslo on Compuware
Customer Profile - The City of Oslo is the largest employer in Norway. Thousands depend on the city to provide services, such as welfare, social security, healthcare and childcare. Outages in the applications that run the city’s services are extremely visible and often have life-or-death importance. The city takes a proactive approach to service management, aligning with its service providers to ensure the highest level of service. Vantage has become the framework of choice for guarantying service levels with the city mandating its use by service provider. Because both parties have the same frame of reference for the health and performance of the applications, they are working together to solve business problems, not debating over disparate metrics.
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March 27, 2008
FBL Finance Group on Compuware
"With the Vantage suite, we saw value right away, right out of the box."-- Matt Evanson, Enterprise Monitoring Solutions Team Leader, FBL Financial Group, Inc.
Customer Profile - FBL Financial Group, headquartered in West Des Moines, Iowa, is a holding company whose primary operating subsidiaries are Farm Bureau Life Insurance Company and EquiTrust Life Insurance Company. FBL currently underwrites, markets and distributes life insurance, annuities and mutual funds to individuals and small businesses. In addition, FBL manages all aspects of three Farm Bureau affiliated property-casualty insurance companies for a management fee. FBL Financial Group, Inc. is traded on the New York Stock Exchange under the symbol FFG.
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March 13, 2008
Wayne State University on Compuware
"We were up and running with the Compuware products within three days, and solved the problem in a day—my staff was amazed."-- John Camp, Chief Information Officer, Wayne State University
Customer Profile - Wayne State University is located in Detroit, Michigan, in the city's Midtown Cultural Center. Wayne State is a research intensive university with 11 schools and colleges offering more than 350 major subject areas to 33,000 graduate and undergraduate students. The WSU main campus encompasses 203 acres (822,000 m²) linking 100 education and research buildings in the heart of Detroit. It has six extension centers in the Metro Detroit area providing access to a limited selection of courses.
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March 05, 2008
Northgate Information Solutions on Compuware
"Using Vantage gives us a lot of confidence, not only on this project, but seeking new business, too."-- Davy Richmond, Education Operations Director, Northgate Information Solutions
Customer Profile - Northgate Information Solutions was founded in 1969. With more than 30 years' experience in the IT market, Northgate is a leader in providing specialist software, outsourcing and information technology (IT) services to the human resources, local government, education and public safety markets. Northgate, which is listed on London Stock Exchange, currently employs over 6,000 staff and operates in 46 countries across 5 continents. Northgate has approximately 4,500 large/medium customers and approximately 10,500 small/medium enterprise (SME) customers world wide. The many corporate organisations Northgate works closely with include approximately 1 in 5 Fortune 500, 90% of the UK local authorities and all of the UK's regional police forces.
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February 15, 2008
Pinsent Masons on Compuware
"Without Vantage, we probably would have spent a lot of money on infrastructure and hardware, which would have done little to solve the problem."—Jim Eblett, Head of IT Infrastructure Services, Pinsent Masons
Customer Profile - Pinsent Masons is a full service commercial law firm. The firm ranked amongst the top 15 law firms in the UK and internationally ranks in the Global 100. Pinsent Masons has over 275 partners, a total legal team of around 950 and more than 1,500 staff in the UK and internationally. Pinsent Masons offers services in the areas of construction, major projects, energy and utilities, employment, litigation, outsourcing and technology, corporate finance, mergers and acquisitions, intellectual property, insurance and pensions, property and tax.
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February 08, 2008
Jenner & Block LLP on Compuware
“It’s very, very difficult to troubleshoot something that someone says is slow because it’s hard to quantify what’s slow. The Vantage tools allow us to quantify that ... and that gives us a much better idea of where we need to look.”-- Chris Lehman, Technology Operations Manager, Jenner & Block LLP
Customer Profile - Jenner & Block LLP is a national law firm with offices in Chicago, Dallas, New York and Washington, DC. Founded in 1914, the Firm has over 400 lawyers offering experience in virtually every area of the law and industry. In January of 2006, the Firm placed among the top five litigation departments in The American Lawyer's biennial 'Litigation Department of the Year' award competition.
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January 30, 2008
Reed Smith LLP on Compuware
“We used to run only 18 users on one Citrix server, but since using Vantage, we’re now running nearly 70 users per server with no issues—that’s a big cost savings.”-- Bill Davidson, Manager of Platform Technologies, Reed Smith LLP
Customer Profile - Reed Smith is one of the 15 largest law firms in the world, with more than 1,500 lawyers in 23 offices throughout the United States, Europe, Asia and the Middle East. Founded in 1877, the firm represents leading international businesses from Fortune 100 corporations to mid-market and emerging enterprises. Its attorneys provide litigation services in multi-jurisdictional matters and other high stake disputes, deliver regulatory counsel, and execute the full range of strategic domestic and cross-border transactions. Reed Smith is a preeminent advisor to industries including financial services, life sciences, health care, advertising and media, shipping, international trade and commodities, real estate, manufacturing, and education.
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January 16, 2008
Lapoint Rosenstein LLP on Compuware
“Vantage allows us to provide the same high level of service and uptime as large firms with a quick turnaround for our clients. That means a more economical service, a happier client, and therefore a client that stays.”-- James Dever, IS Director, Lapointe Rosenstein
Customer Profile - Lapointe Rosenstein was founded in 1966 and currently has a team of 53 lawyers. The firm prides itself on offering a full range of legal services with an entrepreneurial outlook that is fully responsive to the commercial needs of its clients. The practice is broad and diverse, encompassing all of the substantive areas of law necessary for today's business leaders, including expertise in cross border and international affairs.
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December 13, 2007
Getronics on Compuware
“What really differentiated Compuware was its strong end-user experience solution that included agentless capability. Vantage proved to be the right solution when we realized ROI in less than nine months.”-- Don O’Connor, Vice President of IT Operations for Europe, the Middle East and Africa, Getronics
Customer Profile - Getronics N.V. is a largely Dutch-based Information and Communication Technology (ICT) Company whose stated focus is on creating value for business through Workspace Management Services and Application Services. Since October 2007, Getronics has been a subsidiary of telecommunications firm KPN. Getronics is a second-tier, international provider of Information and Communication Technology (ICT) services with a strong reliance on Microsoft and Cisco solutions. Getronics designs, integrates and manages ICT systems for many global and local companies and organisations and has approximately 24,000 employees worldwide. Its headquarters are in Amsterdam, with regional offices in Boston and Singapore.
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November 27, 2007
Dickinson Wright PLLC on Compuware
"The ROI we've received from Vantage, is very simple. I have again, a network administrator and an application administrator that are working full-time. They're letting me know every piece of information that is going on in my network; every day of the year. No vacations. No benefits. So you're talking 150,000, 175,000 annually."
-- Michael Kolb, CIO, Dickinson Wright PLLC
Customer Profile - Dickinson Wright PLLC was founded in Detroit in 1878 by two young lawyers, Henry M. Campbell and Henry Russel, and has since grown to be one of the most respected law firms in its region. With more than 240 attorneys and offices in Detroit, Bloomfield Hills, Lansing, Grand Rapids, Ann Arbor, and Washington, D.C., the firm provides comprehensive legal services to a broad range of clients, from very large corporations to small businesses, new ventures, individuals, and governmental units.
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October 22, 2007
Honigman Miller Schwartz and Cohn on Compuware
"The other thing that is clear, and several of the lawyers have said this to me as they noticed in the past year, that the system seems to be more stable. And for the lawyers to say that is really a significant accomplishment, because they’re the first ones to speak up when they don’t think things are going the way they should be."
-- Tracey Baetzel, IS Director, Honigman Miller Schwartz and Cohn LLP
Customer Profile - With nearly 250 attorneys, the law firm of Honigman Miller Schwartz and Cohn LLP has four offices in Michigan including Detroit, Lansing, Oakland County and Ann Arbor. Honigman’s Corporate and Securities Department represents clients including entrepreneurs and start up companies, private equity and venture capital funds, small-cap companies, large family-owned companies and multinational publicly traded companies. The department’s areas of experience include mergers and acquisitions, capital raising, intellectual property, corporate governance, business planning, SEC reporting and compliance, and business immigration.
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