eBusiness & IT Services
April 28, 2008
Mark Butler on Reconnex
“Reconnex was the first product to show inbound/outbound ‘full data coverage.’ With Reconnex’s risk discovery capabilities, you can recursively search historical data for new or interesting items and bring in the data you need from an investigation point of view. With other tools, you may or may not have the data you need, depending on whether the proper rules had been developed and implemented. Reconnex has a scalable, purpose-built hardware solution to provide full
coverage visibility and awareness to address the insider threat.”
-- Mark Butler, Security and Compliance Services Manager
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March 05, 2008
Northgate Information Solutions on Compuware
"Using Vantage gives us a lot of confidence, not only on this project, but seeking new business, too."-- Davy Richmond, Education Operations Director, Northgate Information Solutions
Customer Profile - Northgate Information Solutions was founded in 1969. With more than 30 years' experience in the IT market, Northgate is a leader in providing specialist software, outsourcing and information technology (IT) services to the human resources, local government, education and public safety markets. Northgate, which is listed on London Stock Exchange, currently employs over 6,000 staff and operates in 46 countries across 5 continents. Northgate has approximately 4,500 large/medium customers and approximately 10,500 small/medium enterprise (SME) customers world wide. The many corporate organisations Northgate works closely with include approximately 1 in 5 Fortune 500, 90% of the UK local authorities and all of the UK's regional police forces.
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January 23, 2008
Stockcharts.com on Coradiant
“As we continue to evolve our Web site, TrueSight just continues to work.”-- Chip Anderson, CEO, Stockcharts.com
Customer Profile - StockCharts.com was founded in 1999 to help online investors obtain and use financial information more effectively. The Web site provides immediate, real-time stock charts with statistical analysis to over 13,000 enterprise and consumer customers through a variety of very cost effective subscription-based services. The site serves up an average of 2,000 charts per minute—at peak times over 10,000 charts every minute.
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December 19, 2007
Hire.com on Coradiant
“Using TrueSight for 3 weeks ... gave us a 35% increase in performance.”-- Steve Davis, Vice President of Product Services and Technology, Hire.com
Customer Profile - From the beginning, Hire.com solutions were built for recruiters by recruiters. Hire.com (acquired by Authoria) has become the market leader with customers such as FedEx, Boeing, Allianz, BP, AT&T, Prudential, Charles Schwab, Raytheon, Southern Company, Royal Caribbean Cruise Lines, Reuters, and many more. For the past two years, Hire.com was ranked #1 by its clients in customer satisfaction according to the annual surveys performed by the Electronic Recruiter Exchange. Hire.com has been named “top ten product of the year” three times by HR Executive Magazine.
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December 13, 2007
Getronics on Compuware
“What really differentiated Compuware was its strong end-user experience solution that included agentless capability. Vantage proved to be the right solution when we realized ROI in less than nine months.”-- Don O’Connor, Vice President of IT Operations for Europe, the Middle East and Africa, Getronics
Customer Profile - Getronics N.V. is a largely Dutch-based Information and Communication Technology (ICT) Company whose stated focus is on creating value for business through Workspace Management Services and Application Services. Since October 2007, Getronics has been a subsidiary of telecommunications firm KPN. Getronics is a second-tier, international provider of Information and Communication Technology (ICT) services with a strong reliance on Microsoft and Cisco solutions. Getronics designs, integrates and manages ICT systems for many global and local companies and organisations and has approximately 24,000 employees worldwide. Its headquarters are in Amsterdam, with regional offices in Boston and Singapore.
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November 14, 2007
Sirva on Reconnex
“With the Reconnex solution, I don’t have to worry about data privacy concerns. If the Reconnex iGuard appliance reveals that confidential data is leaving our network unencrypted, the transaction gets flagged and the appropriate individuals are notified. I can take immediate action to remediate the situation and at the same time remind the users about our corporate privacy policies. With Reconnex, I feel my data is secure.”-- Chuck Shmayel, Vice President of Infrastructure and Security, SIRVA, Inc.
Customer Profile - SIRVA, Inc. is a leading provider of relocation solutions to a well-established and diverse customer base around the world. The Company handles all aspects of relocation, including home purchase and home sale services, household goods moving, mortgage services and home closing and settlement services. SIRVA conducts more than 300,000 relocations per year, transferring corporate and government employees along with individual consumers. The Company operates in more than 40 countries with over 4,000 employees and an extensive network of agents and service providers. SIRVA's well-recognized brands include Allied, Allied International, Allied Pickfords, Allied Special Products, DJK Residential, Global, northAmerican, northAmerican International, Pickfords, SIRVA Mortgage, SIRVA Relocation and SIRVA Settlement.
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November 13, 2007
BrassRing on Coradiant
“Coradiant's TrueSight gives us valuable insight into real-time user performance, and a preemptive look at possible end-user performance problems. TrueSight is a critical element enabling BrassRing to provide the highest level of customer support and satisfaction.”-- Steve Turner, Executive Vice President of Engineering, BrassRing
Customer Profile - BrassRing is a leading provider of talent management solutions that help businesses build competitive workforces, reduce hiring costs, and streamline recruiting processes. Combining innovative technology with recruitment expertise, BrassRing gives its clients the edge they need to succeed – in any economic climate. BrassRing has earned a number of prestigious industry and customer awards, including the Software & Information Industry Association’s 2004 Codie Award for “Best Human Resources Product” and the Sears “Partners in Progress” Award. BrassRing was recently acquired by Kenexa® (NASDAQ: KNXA).
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October 9, 2007
Data Intensity on Guardium
“Guardium SQL Guard™ is the only solution that meets all of our exacting requirements, providing real-time visibility into all database activities, including changes to database schemas, access to sensitive tables, escalation of privileges, and access from unauthorized applications. It also enhances our competitive advantage by automating compliance monitoring and reporting processes that have traditionally been very labor intensive.”-- Steven King, Chief Technology Officer, Data Intensity
Customer Profile - Data Intensity provides a full range of managed IT services to corporations in every major industry group, non-profit organizations, and local, state, and federal government agencies. From its world-class Network Operations Center (NOC) in Waltham, Massachusetts, Data Intensity provides each client with a team of experienced "virtual employees," assuring reliable support twenty-four hours a day, every day of the year. Data Intensity's solution combines top technical talent, cutting-edge technology, best practices, and a competitive pricing structure. Within a fixed budget, the company develops one-on-one relationships with its clients and tailors its approach to each customer's unique needs. Data Intensity becomes an extension of its clients' IT teams, empowering them to realize the potential of their information systems and to deliver more value to their businesses. Data Intensity’s growing list of satisfied customers proves the soundness of this unique approach.
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August 29, 2007
ATG on Coradiant
“The visibility made for a higher quality response from our support tier ... And, the cost of providing that visibility is very cheap, using Coradiant.”-- John Overton, Director of Hosting, ATG
Customer Profile - ATG (Art Technology Group, Inc., NASDAQ: ARTG) makes the software and delivers the on demand solutions that the world's most customer-conscious companies use to power their e-commerce web sites, attract prospects, convert them to buyers and ensure their satisfaction so they become loyal, repeat, profitable customers. ATG's solutions are used by over 900 major brands, including Amazon, American Eagle Outfitters, AOL, AT&T, Best Buy, B&Q, Cabela's, Carrefour, Coca Cola, Continental Airlines, CVS, Dell, DirecTV, El Corte Ingles, Expedia, France Telecom, Harvard Business School Publishing, Hewlett-Packard, Hilton, HSBC, Intuit, J. Crew, Macy's, Meredith, Microsoft, Neiman Marcus, New York & Company, Nokia, OfficeMax, PayPal, Philips, Procter & Gamble, Sears, Sony, Symantec, Target, T-Mobile, Urban Outfitters, Verizon, Viacom, Vodafone and Walgreens. The company is headquartered in Cambridge, Massachusetts, with additional locations throughout North America and Europe.
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August 28, 2007
MPS Group on NetQoS
“NetQoS SuperAgent is the tool that has given our SLAs reporting credibility. Before SuperAgent, we had no level of performance granularity. We reported on the measures we had rather than on what was meaningful.”-- Richard White, CIO, MPS Group
Customer Profile - MPS Group (MPS) is a Fortune 1000 provider of staffing, consulting, and solutions in the disciplines of information technology, finance and accounting, law, engineering, and healthcare. MPS delivers its services to government entities and businesses in virtually all industries throughout the United States, Canada, and Europe. Headquartered in Jacksonville, Fla., MPS trades on the New York Stock Exchange under the ticker symbol “MPS.”
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August 8, 2007
BCD Travel on Reconnex
“We believe many companies today are flying blind — they don’t know what security problems they really have. For us, data privacy is a strategic asset. Our clients must know that our security policies and procedures have their best interests in mind and can prevent the revelation of information that should be private ... Reconnex identified potential areas where we could shore up our processes, satisfy customer requirements, and comply with regulatory requirements and various security standards such as PCI. If companies don’t have this tool, they might be surprised about what’s leaving their networks.”-- Brian Flynn, Senior Vice President, BCD Travel
Customer Profile - BCD Travel is the world’s third-largest travel management company, with US $12 billion in annual sales, 12,000 employees, and 1,300 locations in 96 countries around the globe. Multinational companies rely on BCD to simplify and streamline business travel, ease the burden of travel logistics, and reduce corporate travel costs. BCD Travel was formed by the 2006 merger of WorldTravel BTI, TQ3 Travel Solutions Management Holding GmbH, and The Travel Company, and today operates under a single management structure to guarantee homogenous and consistent delivery of high-quality services and robust solutions.
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August 3, 2007
ADP on Coradiant
“Coradiant is at the forefront of Web performance monitoring technology.”-- Andrew McKenzie, Manager of Enterprise Systems Operations, ADP Employee Services
Customer Profile - ADP, with nearly $8 billion in revenues and approximately 585,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging more than 55 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world.
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