The leading-edge treatment practices of modern healthcare providers are supported by a state-of-the-art information technology network that includes fully-electronic patient medical records. It also features a group-wide practice management system relying on several interoperable systems and third party services - maybe delivered as a Software as a Service solution - in order to work efficiently.
Information such as patient medical records and practice management systems require both intensive amounts of data and also the utmost in security to protect sensitive information and remain in compliance. Any network or IT problem needs to be proactively identified because delays in accessing patient medical information can result in slower care and potential medical issues for the patient. Larger scale network monitoring solutions are required for healthcare companies that need to monitor connections between different locations. Only by that method can it be ensured that data transmissions and connectivity are functioning properly.
Between the critical, heavily Internet-dependent applications, the healthcare providers also need standard business communication. To successfully leverage the power of instantaneous data transfer to facilitate the most efficient treatment for its patients is very important for every healthcare provider, because for its patients time is an exceptionally precious commodity. A delay in the receipt of critical test results or in the transmission of prescriptions due to an IT failure can have a direct impact on patients' care and comfort.