Keep your Network under control and Available when you really need it!
As you all know I am always looking for good and technically sound white papers and recently I came across a super one on Network and Application focused monitoring strategies written by Daniel Zobel, Head of Software Development Paessler AG.
Today company productivity (business success) hinges on the smooth operation of numerous applications and devices like collaboration platforms, proprietary applications, office software internal and external website, the network..etc and if any of these critical components are interrupted productivity can grind to a halt with a loud scream. We tend to focus on monitoring the network but Applications are the life of our corporate success, they are the gold that keeps our companies running and we should have a strategy to monitor these also!
On the customer-facing side, the company website is also very crucial to profitable operations, as the website is the corporate face to the customer base and provides important and essential information to our customers thus driving sales. If the site goes down, the company goes dark to customers, potential customers and internally will shut down all forms of proactive business activity from billing to quoting including production which affects all future business. As the famous quote from Benjamin Franklin says “Time loss is never found” or phrased for today’s fast paced internet focused business world “Business lost is never found”.
That’s why it makes sense for companies to monitor the performance of these vital technology tools, including applications, email systems, data backup solutions, security updates and websites. Professional monitoring software can help ensure that availability, bandwidth and infrastructure usage levels remain sustainable and within normal levels, giving IT professionals the complete transparency they need to meet demand and support vital business functions. Visibility is no longer a nice to have it is an essential yet few companies have designed and deployed any visibility architecture, read the recent article on building the much needed “Real View” visibility architecture - http://www.lovemytool.com/blog/2014/02/best-practices-for-building-scalable-visibility-architecture-by-the-oldcommguy.html#more .
From my perspective here are 5 important considerations to a successful strategy -