In this short series of videos we are looking at troubleshooting a slow response time problem using PCAP traces, Wireshark and markers.
In the last video we discovered a simple way for a user to send a marker into our network traces.
In this video we discover how to find markers in a Wireshark trace. We also ...
... take a look at TribeLab Workbench, a tool that detects markers and launches Wireshark at the exact point of any marker detected.
You can get a free copy of TribeLab Workbench through the TribeLab Community site. For full details see the Workbench details page.
Paul and the problem analysts at Advance7 help IT support teams in many business sectors to troubleshoot difficult performance and stability problems. Paul played a key role in the development of the RPR problem diagnosis method and is currently leading the TribeLab project to explore new ways to help IT support people learn troubleshooting skills.