Vendor Profile - OPNET Technologies, Inc. offers management software for networks and applications in the United States, Australia, Belgium, France, Germany, and the United Kingdom. Among others, The company's products include ACE that enables application performance management through advanced analytics. The company serves corporate enterprises, government and defense agencies, network service providers, and network equipment manufacturers through direct sales force, subsidiaries, distributors, original equipment manufacturers, and resellers. OPNET Technologies was founded in 1986 and is headquartered in Bethesda, Maryland.
Russell Rothstein is the AVP Product Marketing for OPNET Technologies.
Customers Need Cost-Effective Solutions to Eliminate Application Performance Problems
- What is causing poor application performance on my network – the server, a “rogue” application, a bandwidth-intensive user, or something else?
- Can I quickly diagnose the problem and develop a solution before my users complain about poor response time?
- When I introduce a change, such as WAN optimization, application acceleration, MPLS migration, server consolidation, or a firewall upgrade, how do I choose the right product or service? What will be the impact of these changes on my existing business-critical applications?
In summary, customers like you need an integrated approach to end-user experience monitoring and application performance management. Ideally, products must deliver an end-to-end solution that spans monitoring, measurement, and diagnosis. In addition, customers need detection of service level violations, which bridges seamlessly into uncovering the root-cause of application performance problems.
Moreover, solutions must provide complete visibility of all transactions and users across the enterprise, with detailed real-time and historical information about performance, utilization, route quality, ISP performance, and end-user response times. Finally, solutions must automatically summarize data into user-defined business groups for meaningful presentation of results.
The OPNET ACE Live appliance is the answer to these requirements, helping customers react to and quickly eliminate application response time problems while proactively ensuring the expected performance and availability of your application delivery infrastructure. It operates across the most complex networks - any combination of LAN, WAN, VPN, VLAN, MPLS, and Internet.
ACE Live appliance features a flexible interface designed to simplify fundamental management tasks, while monitoring actual network flows - all your traffic, all the time - through passive gigabit Ethernet connections to a spanning port or tap.
Summary of Features
- Web-based dashboards
- Automatic analysis
- Accurately isolates components of delay
- Reports on abnormal behaviors
- Accurately isolates components of delay
- Detailed root-cause analysis
- Drill down from applications to top-talkers, top conversations
- Unified views across the enterprise
- Centralized configuration management
- Data aggregation and consolidation
- Scalable for large enterprises
- Centralized configuration management
- Historical trending (up to one year)
- Out-of-the-box discovery and monitoring of:
- Oracle, SAP, Microsoft, and other applications
- IM, P2P and file sharing
- Oracle, SAP, Microsoft, and other applications
- Notification of alarms to enterprise fault managers
- Customizable SLA thresholds based on any combination of metrics
- Real-time VoIP performance management
Summary of Benefits
- Immediately identify which applications are affected, which users, and the business impact
- Ensure the performance, security, and availability of your entire application infrastructure
- Baseline and validate network changes: WAN/application acceleration,
- MPLS migration, server consolidation, firewall upgrade, etc.
- Integrate seamlessly with other management solutions
- Easy to install, easy to use, immediate results
The ACE Live Advantage: Rapid, Integrated Troubleshooting
ACE Live uniquely features rapid, integrated, and detailed transaction-level troubleshooting with OPNET’s ACE Plus. ACE Plus’s industry leading analytics embed expert knowledge about how applications, servers, and networks interact, providing a comprehensive understanding of the end-to-end performance of networked applications.
The combination of ACE Live and ACE Plus enables you not only to identify that there are performance issues, but also to pinpoint and remedy the specific issue before it severely affects business operations. It enables proactive analysis of application performance, so problems can be detected and fixed before they are introduced to the production environment.
- Integrated display from dashboard view to network root-cause analysis
- Easy drill-down to problem source: server, application, network, ISP, branch office, etc.
- Detailed analysis of selected user transactions and network packets
- Visualization of transaction dynamics between tiers at the packet level
- Automated diagnosis of specific causes of delay (network, server, application)
- Identification of slowest objects or database calls
- Fast, accurate response-time prediction for proactively evaluating the impact of future changes on performance such as:
- Network upgrades (e.g. adding bandwidth)
- Infrastructure changes (e.g. server relocation)
- Configuration changes (e.g. QoS or TCP changes)
- Application changes (e.g. recoding)
The rich and comprehensive data view enables you to immediately discern the source of a problem as server, application, or network. As a result, you get a definitive answer for the root cause of the problem within seconds.
Intuitive Dashboards and Reports
The ACE Live dashboard automatically baselines performance and utilization. The business impact of any problem is immediately apparent, so you can rapidly prioritize your troubleshooting efforts. ACE Live also includes:
- Extensive set of tables, charts, and topological displays
- Visual display of application service flows between business entities
- Point-and-click action guides for common management tasks
- Behavior-based alerting identifies Day-Zero problems
Network Metrics
ACE Live records and stores over 60 network metrics including:
- Response time, utilization, and network congestion measurements, from TCP/IP header information
- Route quality, AS, and ISP performance information from BGP, traceroute and whois
- Packet-level data from scheduled packet captures
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