“Our other monitoring tools were able to alert us to the high level of traffic, but it was OmniPeek that allowed us to identify the root cause.”-- Infrastructure Engineer, bet365
Customer Profile - bet365 is the internet and telephone betting division of the bet365 Group Limited, one of the UK's leading betting and gaming groups. The group has held a UK license since 1974 and now has over 600 employees. The bet365 Group Limited operates a 24/7 customer contact centre and a thriving internet operation (based in Stoke-on-Trent), where they service over 900,000 customers in 140 different countries. The website is available in a wide range of languages with a comprehensive customer service for each and every one.
Vendor Profile - Since 1990, WildPackets has been developing network and application analysis solutions that enable organizations of all sizes to analyze, troubleshoot, optimize, and secure their wired and wireless networks. WildPackets products are sold in over 60 countries through a broad network of channel and strategic partners. WildPackets has amassed more than 6,000 customers and its products are sold in over 60 countries in all industrial sectors. Customers include Safeway, Boeing, Siemens, AT&T, Motorola and over 80% of the Fortune 1000. Strategic partners include Aruba, Atheros, Cisco, Avaya, Intel and Telchemy.
Online gaming companies can’t afford to gamble with their networks. That’s why UK-based bet365 chose WildPackets’ Omni.
bet365, one of the world’s largest online gaming companies, has chosen the Omni distributed network analysis platform to help ensure maximum operating efficiency for its online gaming services. With its business operations built on web-based services, bet365 knows that its success depends on offering customers the most secure and reliable online environment possible.
The company evaluated WildPackets products for network analysis. They quickly found that OmniPeek provided them with a wealth of traffic and packet information not previously available, and with the addition of remote Omni DNX engines, they also gained an overall, in-depth view of systems, application and network performance. After a successful evaluation, the company deployed WildPackets’ Omni across its entire operations.
Within days of installation, OmniPeek had helped IT staff improve the performance of its head office network by identifying a significant amount of unnecessary traffic. “With a simple tweak to our switch configuration we were able to resolve this issue,” said their Infrastructure Engineer. “Our other monitoring tools were able to alert us to the high level of traffic, but it was OmniPeek that allowed us to identify the root cause.”
Another area where OmniPeek has proved its worth is in helping monitor perimeter security. The company has deployed firewalls and intrusion prevention systems to secure itself from attack, but Omni has been useful in helping to double check that these systems are performing as expected.
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